Our replacement policy lasts 05 days. If 05 days have passed since your purchase, we can’t offer you a exchange.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ajeet.mh9@gmail.com and send your item to: Ajeet Enterprises, SCO-15, Radio Station Road, Urban Estate Phase-3, Patiala. PIN:147002.
To be eligible for a replacement, your item must be unused and in the same condition that you received it. Product must be returned to us within 05 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
There are certain situations where only partial replacement are granted:
• Damage light, filter or switch.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 05 days after delivery
-Replacement
• Once your return is received and inspected, we will send you an email/whatsapp to notify you that we have received your replacement item. We will also notify you of the approval or rejection of your replacement.
• If you are approved, then your replacement will be processed, and a new order will automatically be applied to your delivery address within a certain amount of days.
-Late or missing replacement order
If you haven’t received a replacement order yet, first check using Tracking ID.
If you’ve done all of this and you still have not received your order yet, please contact us at Ajeet.mh9@gmail.com or +9197364-20009.
-Cancellation Policy
Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained.
OR
Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders.
-Shipping & Delivery Policies –
Ajeet Enterprises ships its products to almost all parts of India. Orders placed will be shipped within 24 hrs. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 5 to 7 business days of shipping (business days exclude Sundays and other holidays). At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Ajeet enterprises is not liable and would request its users to cooperate as Ajeet enterprises continuously tries to nought such instances. Also, Ajeet enterprises reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.